FAQ


WHY BUY FROM WATER FILTER SUPERSTORE?

The Water Filter Superstore prides itself on the quality of our product range. We have thoroughly researched our products and supply only the highest quality products which are predominantly made in the USA. When it comes to water purification, quality is imperative because inferior products are prone to leaks, poor performance and failure to achieve what they claim they can. Customers have peace of mind knowing that the vast majority of our products are tested and comply with NSF standards and offer manufacturer specifications.

We have been operating in the water purification and plumbing industry for more than 20 years and are passionate about providing solutions for healthy and safe drinking water for all Australians.

We are constantly keeping up with the latest developments in research and product development to ensure we can offer the latest products at the best possible prices.

The Water Filter Superstore is also proud to be a 100% Australian owned and operated company which delivers a first class online shopping experience to meet all your water purification needs.


SIMPLE STEPS TO SHOPPING ONLINE

Add your selected products to the shopping cart and proceed to checkout.

If you wish to remove an item from your shopping cart simply click the X to remove it.

If you wish to edit an item in your cart, simply select that item and you will be directed back to the product details, where you can make the change.

Once you are ready to finalise your order, click the checkout button..

THE ITEM I WANT IS SOLD OUT. WILL YOU GET MORE IN?

Generally we will only show items that are available in stock. Should an item be ordered and we have no stock available, we will notify you to let you know that we will place your item on back order. If you do not want to wait, we will cancel the item at your request.

With some special products we may take forward orders, however delivery details will be advised at the time you place your order.

CAN I MODIFY MY ORDER?

Please be aware that once an order has been placed, we may not be able to modify it. If for some reason you are unhappy with the order you placed, or wish to change it, please contact our Customer Service Team immediately